Problems updating FBackup

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andrewtshaw
Posts: 3
Joined: Thu Oct 02, 2014 9:02 am

Problems updating FBackup

Post by andrewtshaw »

If I try to run the FBackup update installer I get an error message "FBackup 5.1 has stopped working". If I try to uninstall FBackup I get the same error message. I currently have v5.1 build 558 installed.

Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Re: Problems updating FBackup

Post by Adrian (Softland) »

Hi,

Please restart the computer and try again, do you have the same problem?

andrewtshaw
Posts: 3
Joined: Thu Oct 02, 2014 9:02 am

Re: Problems updating FBackup

Post by andrewtshaw »

Restarting the computer has no effect.

Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Re: Problems updating FBackup

Post by Adrian (Softland) »

Hi,

Can you give me access to your computer using TeamViewer?
Please write us an email to info[at]fbackup[dot]com to discuss when I can connect.

andrewtshaw
Posts: 3
Joined: Thu Oct 02, 2014 9:02 am

Re: Problems updating FBackup

Post by andrewtshaw »

Hi

I fixed the problem - a fault in the AMD system software - I have now updated FBackup

Cheers, Andy

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