Restore not working

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Cairngorm IT
Posts: 1
Joined: Fri May 26, 2017 6:32 pm

Restore not working

Post by Cairngorm IT »

A friend has recently had a fatal hard drive crash and I'm trying to get them back up and running. I've reloaded FBackup and although the restore can see the folder structure of the backup I'm getting nothing restore. It goes through the process and says it has completed but doesn't restore a thing.

I've tried the excluded files and folders option as I've seen that suggested a few times, but that makes no difference. I'm not seeing much that resembles an error in the log itself, but obviously nothing is getting restored so something isn't working correctly.

Any help gratefully received,
David

Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Re: Restore not working

Post by Adrian (Softland) »

Hi,

Please send us the last restore log and the .fkc catalog file from the backup destination, to info[at]fbackup[dot]com

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