Restore Problem (File folders empty)

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justingreenpea
Posts: 1
Joined: Thu Jan 20, 2011 8:23 pm

Postby justingreenpea » Fri Jan 21, 2011 3:29 am

Hi I have the same problem as described above. The back up was in windows xp and I'm trying to restore to Windows 7. When I go to restore I can see the files have been backed up by FPBackup but the folders are empty when the restore process is complete and the progress meter stays at zero, the log file shows the folders being restored and no errors but not the files!!!!



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Jan 21, 2011 5:51 pm

Hi,


Please send us to info[at]fbackup[dot]com:

- the .fkc catalog file for that job. You can find the .fkc file if you go to View->Open folder->Destination folder.

- the .log file from: View->Job Logs->Last Restore Log.

Put the files into a zip archive.




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