Restoring backup to Win 7 no progress bar and keeps creating dirs but no files

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exclusive
Posts: 1
Joined: Sun Apr 03, 2011 10:24 pm

Post by exclusive »

Hi there,
Im trying to restore a backup created on a Windows XP machine (that successfully worked) to a Windows 7 machine. The backup is saved on an external hard drive. I load the backup file to restore to the Windows 7 machine and select the folders I want to back up. The program then starts to restore however the progress bar does not move (waited for about 20 mins) and did not move up one bar. The restoration process created the directories (that were backed up) and continued to loop on creating directories but no filed were transferred. What is happening?
Thanks

Matt


Adrian (Softland)
Posts: 1684
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please send us the restore log from View->Job Logs->Last Restore Log to info[at]fbackup[dot]com


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