running backup

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slewis
Posts: 1
Joined: Thu Jul 08, 2010 3:53 pm

Postby slewis » Thu Jul 08, 2010 11:00 pm

I've been using fbackup4 but had a lightning strike to my hard-drive. Since this repair, when I've scheduled the backup to run it runs for hours saying "preparing shadow copy". I'm doing a mirror image. Can you instruct me on the problem?


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Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Jul 09, 2010 1:17 pm

Hi,


What antivirus do you use?

Please put all exe files inside the FBackup installation folder into the Exceptions list of the antivirus.

Do you still have the problem?


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