Shadow Copy preparing (stuck)

Post here if you have problems installing or using FBackup
Adrian (Softland)
Posts: 1686
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please put all .exe files inside FBackup installation folder into the exceptions list of the antivirus.


i_am_jim
Posts: 55
Joined: Thu Sep 02, 2010 5:22 pm

Post by i_am_jim »

Done. No help.


Adrian (Softland)
Posts: 1686
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please contact BitDefender support and ask them how you can configure their application to work without affecting FBackup.


i_am_jim
Posts: 55
Joined: Thu Sep 02, 2010 5:22 pm

Post by i_am_jim »

I can tell you've never tried to get support from BitDefender people :-)
You are on the order of 100 times better.


Adrian (Softland)
Posts: 1686
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
I contacted BitDefender one time and the response was prompt. I also included their response in my second response of this post.


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