Shadow Copy preparing (stuck)

Post here if you have problems installing or using FBackup
Softland
Posts: 1649
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Thu Aug 11, 2011 12:02 pm

Hi,


Please put all .exe files inside FBackup installation folder into the exceptions list of the antivirus.



i_am_jim
Posts: 51
Joined: Thu Sep 02, 2010 5:22 pm

Postby i_am_jim » Sat Aug 13, 2011 9:54 pm

Done. No help.



Softland
Posts: 1649
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Aug 16, 2011 12:54 pm

Hi,


Please contact BitDefender support and ask them how you can configure their application to work without affecting FBackup.



i_am_jim
Posts: 51
Joined: Thu Sep 02, 2010 5:22 pm

Postby i_am_jim » Mon Aug 22, 2011 12:47 am

I can tell you've never tried to get support from BitDefender people :-)


You are on the order of 100 times better.



Softland
Posts: 1649
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Aug 23, 2011 12:46 pm

Hi,


I contacted BitDefender one time and the response was prompt. I also included their response in my second response of this post.




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