The option "Restore excluded and deleted files" doesn't work

[fortunezhang]

I tried to restore some files I deleted from my source driver. These files exist in the backup external driver (however, the last backup was made after the files were deleted), but when I tried to restore them, they never came back. I am using the latest version of FBackup 5. Is there anybody meeting a similar problem? Thanks.

[Adrian (Softland)]

Hi,

Do you use the Mirror backup type?

[fortunezhang]

Yes. I did use mirror backup.

[Adrian (Softland)]

Hi,

Please make sure you selected the "Restore excluded and deleted files" option in the Restore Wizard.

[fortunezhang]

I selected that option. I tried many times with different option combinations, but none of them restored the deleted files if the backup was run after the files deleted from the source drive.

[Adrian (Softland)]

Hi,

Can you send me the restore log and the .fkc catalog file?

[fortunezhang]

Yes. I can. How can I send them to you? Do you have an email?

[Adrian (Softland)]

Hi,

Send the email to info[at]fbackup[dot]com