I've been using FBackup for some time now, but received the following error message when I tried to open FBackup today: "The program's settings drive cannot be accessed. Please make sure that the drive is available and press Retry..."
I've uninstalled FBackup, downloaded the latest installation file, and reinstalled it again. To my surprise I still get the same error message.
While speaking to a client who also uses FBackup, he informed me that he gets the same error message since yesterday.
Any help will be appreciated.
The program's settings drive cannot be accessed.
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- Posts: 1978
- Joined: Thu May 23, 2013 7:57 am
Hi,
I cannot reproduce the problem here.
Can you please tell us what version of Windows you use?
Which application updated yesterday? Was there a Windows update?
Do you have the latest version of FBackup installed?
Can you give us access to your computer using TeamViewer?
If yes, please send us the ID and password to info[at]fbackup[dot]com
I cannot reproduce the problem here.
Can you please tell us what version of Windows you use?
Which application updated yesterday? Was there a Windows update?
Do you have the latest version of FBackup installed?
Can you give us access to your computer using TeamViewer?
If yes, please send us the ID and password to info[at]fbackup[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
The same thing has happened to me today, and I cannot get around it even with a thorough uninstall and reinstall...which is why I registered here today looking for assistance. When I try to start the program, I get this message:
"The program's settings drive cannot be accessed. Please make sure that the drive is available and press Retry. Press abort to close the program or Ignore to start with the default configurations." If I click ignore, a box comes up that says "an error occurred with the application", and I'm presented with options to send, save or show a bug report, restart or close the application. I have a bug report, but it will not send, so I will try to attach it to an email - help! My OS is Windows XP. I am showing no installed Windows updates since 11/29. I setup several backups yesterday with the program and it ran flawlessly...this problem is brand new today and occurred at my first attempt to start the program. I do not know where to email the bug report...this is frustrating
Scot
"The program's settings drive cannot be accessed. Please make sure that the drive is available and press Retry. Press abort to close the program or Ignore to start with the default configurations." If I click ignore, a box comes up that says "an error occurred with the application", and I'm presented with options to send, save or show a bug report, restart or close the application. I have a bug report, but it will not send, so I will try to attach it to an email - help! My OS is Windows XP. I am showing no installed Windows updates since 11/29. I setup several backups yesterday with the program and it ran flawlessly...this problem is brand new today and occurred at my first attempt to start the program. I do not know where to email the bug report...this is frustrating
Scot
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- Posts: 1978
- Joined: Thu May 23, 2013 7:57 am
Hi,
We found the problem and we will fix it.
We found the problem and we will fix it.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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- Posts: 1
- Joined: Mon Dec 13, 2010 1:14 am