FBackup Forum

I'm trying to restore from a recent backup file. I have selected the backup files to be restored and everything up to this point seems to be ok. When I execute the restore process I get a pop up window with the error message "file not found". The log is listed below:

[9/30/2016 4:01:30 PM] FBackup 5.5.839
[9/30/2016 4:01:30 PM] C:\Program Files (x86)\Softland\FBackup 5\bRestore.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {16D4873F-C414-415F-B450-2F26B619014D}
[9/30/2016 4:01:30 PM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[9/30/2016 4:01:30 PM] Operating system: Windows 10 Pro (Build )
Processor[0] : Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz
Processor[1] : Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz
Physical memory (free/total) : 3700 MB/8125 MB
User : ACT\client2
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : English (United States)
Installed antiviruses:
ESET NOD32 Antivirus 8.0
Windows Defender

[9/30/2016 4:01:30 PM] Opening file "C:\Users\client2.ACT\AppData\Roaming\Softland\FBackup 5\FBackup.hst"
[9/30/2016 4:01:33 PM] Opening file "C:\Users\client2.ACT\AppData\Roaming\Softland\FBackup 5\Catalogs\Server Backup.fkc"
[9/30/2016 4:01:33 PM] Restoring files from backup "Server Backup", start time 9/30/2016 4:01:33 PM
[9/30/2016 4:01:33 PM] Opening file ":memory:"
[9/30/2016 4:01:33 PM] Processing zip file \\Seagate-Cloud\usb1-1share1\Server Backup\Server Backup\4_E.zip
Waiting for user input
Cannot find "\\Seagate-Cloud\usb1-1share1\Server Backup\Server Backup\4_E.zip".
Please select another path to this file/folder and Retry.
[9/30/2016 4:03:33 PM] Closing file ":memory:"
Restored 0 file(s) and 0 folder(s)
Restore operation finished in 2:03 minute(s) at 9/30/2016 4:03:33 PM with 1 errors
[9/30/2016 4:03:34 PM] Closing file "C:\Users\client2.ACT\AppData\Roaming\Softland\FBackup 5\Catalogs\Server Backup.fkc"
[9/30/2016 4:03:34 PM] Closing file "C:\Users\client2.ACT\AppData\Roaming\Softland\FBackup 5\FBackup.hst"

I'm hoping someone can help. Thank you!
Ed

Hi,

Does this file exists? \\Seagate-Cloud\usb1-1share1\Server Backup\Server Backup\4_E.zip
Is it accessible during the restore?

No. The file does not exist and the restore will not start without it.

Hi,

If the backup file is missing, you won't be able to restore the files.