Unable to install version 9.9.948

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heronroedeer
Posts: 1
Joined: Wed Nov 20, 2024 3:34 am

Unable to install version 9.9.948

Post by heronroedeer »

I am currently attempting to install the version 9.9.948
however, I am encountering an error message that indicates that it is unable to delete a file, with the code 5 and the message "Access Denied."
I am currently operating on Windows 365.
Last edited by moto x3m on Mon Nov 25, 2024 9:18 pm, edited 1 time in total.

Adrian (Softland)
Posts: 2004
Joined: Thu May 23, 2013 7:57 am

Re: Unable to install version 9.9.948

Post by Adrian (Softland) »

Hi,

Do you use an administrator account?
Can you please send us a screenshot with the exact error message received?
If it's easier for you, please send us the screenshot by email, to info[at]fbackup[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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