Unable to restore from backup
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- Posts: 6
- Joined: Sun Sep 08, 2013 7:32 pm
Unable to restore from backup
have a backup done on earlier version , so installed 5 to restore all the data get a crc error from the archive and nothing seems to open them, 4 years work seems to have gone.
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- Posts: 1993
- Joined: Thu May 23, 2013 7:57 am
Re: Unable to restore from backup
Hi,
Can you manually extract the .zip files from destination?
Can you manually extract the .zip files from destination?
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- Posts: 6
- Joined: Sun Sep 08, 2013 7:32 pm
Re: Unable to restore from backup
Unfortunately not, I have tried winzip and 7zip neither can find the header for the files
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- Posts: 1993
- Joined: Thu May 23, 2013 7:57 am
Re: Unable to restore from backup
Hi,
Were the backups fine with FBackup 4? Can you send me the last backup log from FBackup 4?
Were the backups fine with FBackup 4? Can you send me the last backup log from FBackup 4?
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- Posts: 6
- Joined: Sun Sep 08, 2013 7:32 pm
Re: Unable to restore from backup
have uploaded the fkc file, old version was I believe 4.6 now using 5
no I cant upload the file keeps crashing the upload file is 9.07 MB (9,519,104 bytes) is this to big?
no I cant upload the file keeps crashing the upload file is 9.07 MB (9,519,104 bytes) is this to big?
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- Posts: 1993
- Joined: Thu May 23, 2013 7:57 am
Re: Unable to restore from backup
Hi,
You can put the log file into a zip archive and send it to info[at]fbackup[dot]com
You can put the log file into a zip archive and send it to info[at]fbackup[dot]com
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- Posts: 6
- Joined: Sun Sep 08, 2013 7:32 pm
Re: Unable to restore from backup
sent as requested
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- Posts: 1993
- Joined: Thu May 23, 2013 7:57 am
Re: Unable to restore from backup
Hi,
You sent me the backup catalog, not the last backup log file. Please send me the last backup log file for this backup.
To find it, go to "C:\Users\<your used name>\AppData\Roaming\Softland\FBackup 4\Logs"
If you last ran the backup using version 5 of FBackup, you'll find the log in this place: "C:\Users\<your used name>\AppData\Roaming\Softland\FBackup 5\Logs"
You sent me the backup catalog, not the last backup log file. Please send me the last backup log file for this backup.
To find it, go to "C:\Users\<your used name>\AppData\Roaming\Softland\FBackup 4\Logs"
If you last ran the backup using version 5 of FBackup, you'll find the log in this place: "C:\Users\<your used name>\AppData\Roaming\Softland\FBackup 5\Logs"
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- Posts: 6
- Joined: Sun Sep 08, 2013 7:32 pm
Re: Unable to restore from backup
The original hard drive has died and the only backup is from the fbackup that was done . so there is no log file as I cant read the backup.
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- Posts: 6
- Joined: Sun Sep 08, 2013 7:32 pm
Re: Unable to restore from backup
I take it that means all my data is lost then?