update katalog

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deka
Posts: 1
Joined: Mon Jan 27, 2014 7:55 am

update katalog

Postby deka » Mon Jan 27, 2014 8:07 am

backup, while 99% remained on the update catalog does not go forward

Image
:oops:

Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Re: update katalog

Postby Softland » Wed Jan 29, 2014 2:57 pm

Hi,

Please see the backup log if it is finished.

mdawn
Posts: 13
Joined: Thu Nov 14, 2013 11:09 pm

Re: update katalog

Postby mdawn » Wed Apr 23, 2014 3:13 am

I am having the same problem - when I open the log file, it is not finished but "stalled" 3 hrs ago (that's the time of the last stamp: "[4/22/2014 5:50:58 PM] Deleting folder N:/FolderName"

It looks like the files were backed up correctly to the external drive, but as FBackup tried to clean up moved/deleted files, it froze.

edited: I am using FBE 5.0.414.0 on Windows 7 64 bit

Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Re: update katalog

Postby Softland » Thu Apr 24, 2014 11:02 am

Hi,

Please send us the last backup log to info[at]fbackup[dot]com

mdawn
Posts: 13
Joined: Thu Nov 14, 2013 11:09 pm

Re: update katalog

Postby mdawn » Thu Apr 24, 2014 2:10 pm

The file is large - around 300 MB - where can I upload it?

Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Re: update katalog

Postby Softland » Mon May 19, 2014 1:48 pm

Hi,

Please put the log into a zip archive and it will be much smaller so you can send it by email to info[at]fbackup[dot]com

mdawn
Posts: 13
Joined: Thu Nov 14, 2013 11:09 pm

Re: update katalog

Postby mdawn » Mon May 19, 2014 3:04 pm

LOL. My outgoing email is capped at 20MB. There is no way a 300MB file will be zipped below 20MB. But I rebooted a few more times and then left it open for 3 days and it seems to have cleared this problem. This week's new problem: VSS copy is not working on outlook files and they cannot be backed up when open. I am having to do a lot of kludgy workarounds with this version of FBackup.


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