upgrade installation failure

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handell
Posts: 2
Joined: Thu May 17, 2012 10:55 am
Contact:

Post by handell »

Tryng to install latest version (4.7); installation fails with msg:
"C:\Program Files (x86)\Softland\FBackup 4\fbaSched.exe

An error occurred while trying to replace existing file:

DeleteFile failed; code 5.

Access is denied.

Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation."
Tried deleting the file fbaSched.exe, and get this msg:
"The action can't be completed because the file is open in FBackup standalone scheduler

Close the file and try again.

fbaSched.exe

File description: FBackup standalone scheduler

Company: Softland

File Version: 4.6.0.253

Date Created: 7/15/2011 3:54 PM

Size: 2.03 MB"
I cannot find the FBackup standalone scheduler to clear it out/disable/delete.
Any suggestions?? URGENT - Required for business data security!
Thanks.

Hans Zegerius (Owner)

HANDELL Technical Office Services


Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please open Task Manager to end the "fbaSched.exe" process.

After that, try again to install FBackup.


handell
Posts: 2
Joined: Thu May 17, 2012 10:55 am
Contact:

Post by handell »

Thanx - all installed.

Hans


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