upgrade installation failure

Post here if you have problems installing or using FBackup
handell
Posts: 2
Joined: Thu May 17, 2012 10:55 am
Contact:

Postby handell » Thu May 17, 2012 7:15 pm

Tryng to install latest version (4.7); installation fails with msg:


"C:\Program Files (x86)\Softland\FBackup 4\fbaSched.exe

An error occurred while trying to replace existing file:

DeleteFile failed; code 5.

Access is denied.

Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation."


Tried deleting the file fbaSched.exe, and get this msg:


"The action can't be completed because the file is open in FBackup standalone scheduler

Close the file and try again.

fbaSched.exe

File description: FBackup standalone scheduler

Company: Softland

File Version: 4.6.0.253

Date Created: 7/15/2011 3:54 PM

Size: 2.03 MB"


I cannot find the FBackup standalone scheduler to clear it out/disable/delete.


Any suggestions?? URGENT - Required for business data security!


Thanks.

Hans Zegerius (Owner)

HANDELL Technical Office Services



Softland
Posts: 1633
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Mon May 21, 2012 11:37 am

Hi,


Please open Task Manager to end the "fbaSched.exe" process.

After that, try again to install FBackup.



handell
Posts: 2
Joined: Thu May 17, 2012 10:55 am
Contact:

Postby handell » Tue May 22, 2012 9:34 pm

Thanx - all installed.

Hans




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