Will not restore TBird or Firefox data files

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dsdurkes
Posts: 1
Joined: Thu Jan 13, 2011 9:58 pm

Post by dsdurkes »

I backed up before I reloaded the OS and apps on the PC. The restore will not work and gives an error: "Cannot load backup catalog "F:FBACKUPS\Thunderbird.fkc" Error message: "The "Mozilla Thunderbird (by Softland)" custom source with ID {68A0C294-F377-47A6-2823726F3D5F} could not be loaded. Please reinstall it!"
Well, I reinstalled it for sure. I get the same message wrt Firefox. Is this some limitation of the FBACKUP application? Is it just a zip file I can extract by hand?
Thanks!

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Adrian (Softland)
Posts: 2019
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please make sure you have installed the plugin for Mozilla Thunderbird.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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