Windows 10
Windows 10
I am running the latest version of FBackup but have upgraded to windows 10. FBackup will not start and the error message is "FBackup has stopped working" A problem caused the program to stop working correctly Windows will close the program and notify you if a solution is available. I have downloaded the latest version of FBackup but I am told I am already running the latest version. Ernie
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- Posts: 1978
- Joined: Thu May 23, 2013 7:57 am
Re: Windows 10
Hi,
Please try to uninstall and reinstall FBackup. Do you still have the problem?
Please try to uninstall and reinstall FBackup. Do you still have the problem?
Re: Windows 10
Hi
Yes that was the first thing I tried. Uninstalled Fbackup, then reinstalled FBackup. I get as far as refreshing drives information, then FBackup stopped working
Yes that was the first thing I tried. Uninstalled Fbackup, then reinstalled FBackup. I get as far as refreshing drives information, then FBackup stopped working
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- Posts: 1978
- Joined: Thu May 23, 2013 7:57 am
Re: Windows 10
Hi,
Please try to rename this folder: "C:\Users\<user name>\AppData\Roaming\Softland\FBackup 5\"
Please try to rename this folder: "C:\Users\<user name>\AppData\Roaming\Softland\FBackup 5\"
Re: Windows 10
Hi,
I had to do some work with the Task Scheduler serveice regarding FBackup to get it to properly work with Windows 10. Now, it does back up all jobs, but I cannot open the software unless I reboot my machine.
After double clicking on the software, it gets as far as refreshing drives information and then just shuts down automatically.
If I reboot and double click on the software, I can access the jobs and the software, but not if I don't. Any insights?
Thanks,
Tim
I had to do some work with the Task Scheduler serveice regarding FBackup to get it to properly work with Windows 10. Now, it does back up all jobs, but I cannot open the software unless I reboot my machine.
After double clicking on the software, it gets as far as refreshing drives information and then just shuts down automatically.
If I reboot and double click on the software, I can access the jobs and the software, but not if I don't. Any insights?
Thanks,
Tim
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- Posts: 1978
- Joined: Thu May 23, 2013 7:57 am
Re: Windows 10
Hi,
Do you have the latest version of FBackup 5.5.839 installed?
Do you have the latest version of FBackup 5.5.839 installed?
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- Posts: 1978
- Joined: Thu May 23, 2013 7:57 am
Re: Windows 10
Hi,
When you cannot open the software, please open Task Manager and kill the fbackup.exe, bbackup.exe and btray.exe processes.
Do you still have the problem?
When you cannot open the software, please open Task Manager and kill the fbackup.exe, bbackup.exe and btray.exe processes.
Do you still have the problem?
Re: Windows 10
When I go into Task Manager - Details tab, I only have FBackup.exe and bService.exe running.
I don't see bbackup.exe and nor do I see btray.exe.
Thanks
I don't see bbackup.exe and nor do I see btray.exe.
Thanks
Re: Windows 10
I still can't get FBackup to run. I have downloaded the latest version Build 5.5.839 and run that but immediately it starts with refreshing drive information, it crashes and I get a dialog saying FBackup has stopped working. Windows is checking for a solution to the problem. Then a second dialog A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Ernie
Ernie