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Posted: Thu May 10, 2012 8:27 pm
by DLM328

On my desktop. I can't backup my Outlook.pst file while Outlook is open. If I close it. It works fine. The backup is fine on my laptop regardless if Outlook is open, or closed. Both computers are Windows XP (32-bit).


Thank You,


Douglas L McDuffie



Posted: Fri May 11, 2012 3:29 pm
by Softland

Hi,


Do you run the backup from an administrator account?

Also make sure the Volume Shadow Copy service is started and properly working.