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Re: Backup freezes

Posted: Thu Jul 01, 2021 1:03 am
by PSFBackup
Let's hope it is fixed soon. As it very broken right now. Would be nice if we could get that confirmation.

Re: Backup freezes

Posted: Thu Jul 01, 2021 6:40 am
by Adrian (Softland)
Hi,

We are currently working to fix this issue.
We will let you know when it's fixed.

Re: Backup freezes

Posted: Fri Jul 02, 2021 5:06 pm
by LaughingMan008
When this happens to you guys does the program FREEZE and you have to CTRL ALT DELETE to close the program, or does it just get to a particular file and then just do nothing. As if its trying for hours to back up one particular file? With the elapsed and estimated time frozen to where it was when it got to the file? Just not progressing.

Re: Backup freezes

Posted: Sat Jul 03, 2021 2:50 pm
by wrijoe
LaughingMan008 wrote:
Fri Jul 02, 2021 5:06 pm
When this happens to you guys does the program FREEZE and you have to CTRL ALT DELETE to close the program, or does it just get to a particular file and then just do nothing. As if its trying for hours to back up one particular file? With the elapsed and estimated time frozen to where it was when it got to the file? Just not progressing.
At least for me it's getting stuck on a particular file and won't continue. The program is not frozen. The job can be canceled and the program is still "functional".

Re: Backup freezes

Posted: Wed Jul 07, 2021 12:14 pm
by Adrian (Softland)
Hi,

A workaround is to restart the Volume Shadow Copy service from Windows.
A new build with the fix will be released these days.

Re: Backup freezes

Posted: Fri Jul 09, 2021 7:20 am
by Adrian (Softland)
Hi,

We fixed the problem in version 9.
Please download and install the new build 9.1.357.