Cannot start backup job

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pstidsen123
Posts: 1
Joined: Wed Sep 04, 2019 2:17 pm

Cannot start backup job

Post by pstidsen123 »

Hi there,

I am having trouble with my backup job which is just greyed out as shown on the image below. I do not have the possibility to start the job again.

What should I do to solve it?

My last log is attached here:

Code: Select all

[04-09-2019 16:19:01] FBackup 8.2.214
[04-09-2019 16:19:01] C:\Program Files (x86)\Softland\FBackup 8\FBackup.EXE
[04-09-2019 16:19:01] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[04-09-2019 16:19:01] Operating system: Windows 10 Home (Build 17134)
   Processor[0] : Intel(R) Core(TM) i5-6267U CPU @ 2.90GHz
   Processor[1] : Intel(R) Core(TM) i5-6267U CPU @ 2.90GHz
   Processor[2] : Intel(R) Core(TM) i5-6267U CPU @ 2.90GHz
   Processor[3] : Intel(R) Core(TM) i5-6267U CPU @ 2.90GHz
   Physical memory (free/total) :  651 MB/8065 MB
   Display (res/color/DPI) : 1536X864/32 bit/96
   System font (name/height/size/charset) : Segoe UI/-12/400/1
   User : LAPTOP-K1EAGO32\Peter Stidsen
   Admin/BkPriv/RePriv : False/False/False
   IsWOW64 : True
   Locale : Dansk (Danmark)
   Installed antiviruses:
      Avast Antivirus
      Windows Defender

[04-09-2019 16:19:01] Initializing translation
[04-09-2019 16:19:02] Åbner fil "C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\FBackup.hst"
[04-09-2019 16:19:02] Version med licens: FBackup
[04-09-2019 16:19:02] Åbner fil "C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\FBackup.ugn"
[04-09-2019 16:19:02] Indlæser plugins
[04-09-2019 16:19:02]    Loading plugin C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Plugins\MicrosoftOutlookSources.dll
[04-09-2019 16:19:02]    Loading plugin C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Plugins\Google-chrome.xml
[04-09-2019 16:19:02]    Loading plugin C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Plugins\IE_Favorites.xml
[04-09-2019 16:19:02]    Loading plugin C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Plugins\Microsoft-Edge-Favorites.xml
[04-09-2019 16:19:03]    Loading plugin C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Plugins\Mozilla-FireFox-Profiles.xml
[04-09-2019 16:19:03]    Loading plugin C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Plugins\MyDocuments.xml
[04-09-2019 16:19:03]    Loading plugin C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Plugins\MyPictures.xml
[04-09-2019 16:19:03] Indlæser backup jobs
[04-09-2019 16:19:03]    Indlæst job Backup af alt
[04-09-2019 16:19:03] Åbner fil "C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Catalogs\Backup af alt.fkc"
[04-09-2019 16:19:03] Lukker fil "C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Catalogs\Backup af alt.fkc"
[04-09-2019 16:19:03] Klargør oversættelse
[04-09-2019 16:19:03] Indlæser jobkataloger
[04-09-2019 16:19:05] Klargør brænder
[04-09-2019 16:19:08] Forbinder til backup service
[04-09-2019 16:19:09] Åbner fil "C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\Catalogs\Backup af alt.fkc"
[04-09-2019 16:19:09] Åbner fil "C:\Users\Peter Stidsen\AppData\Roaming\Softland\FBackup 8\telemetry.db"
Attachments
The job is just loading.PNG
The job is just loading.PNG (137.67 KiB) Viewed 6856 times

Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Re: Cannot start backup job

Post by Adrian (Softland) »

Hi,

Please wait few minutes and see if the backup starts.
If not, open Task Manager and kill the bBackup.exe process.
Then restart FBackup and try again.

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