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Posted: Thu Jan 19, 2012 3:48 am
by AccreditedDesign
Recently reformatted my hard drive and added 4gb more RAM. Fbackup installs, will launch and throw a UAC window, click yes, then nothing happens. Backup4All Pro doing the same thing. The shortcut icon looses it's image as well for FBackup intermittently and I have to delete iconcache.db via cmd.exe to get it back. Have used both FB and b4a on this system for long time with no previous trouble. Any suggestions?


Posted: Fri Jan 20, 2012 2:09 pm
by Adrian (Softland)
Hi,
No other user reported such a problem before and we do not have such problems here.

Please make sure there is no antivirus blocking the application.

Is FBackup still running in Task manager?


Posted: Fri Jan 20, 2012 8:17 pm
by AccreditedDesign
Thanks for the reply, see this install and run attempt vid I've recorded. See video description for info:

http://bit.ly/xbclGe

Any help appreciated, I miss my FBackup!


Posted: Mon Jan 23, 2012 6:05 pm
by Adrian (Softland)
Hi,
Please download and run DebugView from: http://technet.microsoft.com/en-us/sysi ... s/bb896647

While DebugView is running, start FBackup. Some lines will appear in DebugView.

Send us that information to info[at]fbackup[dot]com