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FBackup File size difference in shadow copy backups

Posted: Thu Jun 09, 2022 10:32 am
by ksmith
FBackup 9.7 build 617, Windows 11

doing a backup of Windows Users directory, FBackup creates the shadow copy and copies the files but during the test phase reports some warnings:

Warning: Size of file <filename> in destination (1350) is different than the size stored in catalog (750)

this is a live system and other processes will be changing some files in the Users directory hence the need for the shadow copy but why is this size problem happening?

is the file size comparison done against the live directory or the shadow copy? or that is not how a shadow copy can be used?

Re: FBackup File size difference in shadow copy backups

Posted: Fri Jun 10, 2022 1:14 pm
by Adrian (Softland)
Hi,

Do you have this problem every time?
It could be that file was not correctly copied in destination.

Re: FBackup File size difference in shadow copy backups

Posted: Sat Jun 11, 2022 3:01 am
by ksmith
yes every time the job is run, different files on different runs

is the file size comparison done against the live directory or the shadow copy? if against the live directory this will always be a problem

Re: FBackup File size difference in shadow copy backups

Posted: Wed Jun 15, 2022 9:15 am
by Adrian (Softland)
Hi,

We made a fix for that problem.
Please download and install the new version 9.7.624 from:
https://fbackup.com/download/setup/fbsetup-full.exe
Let us know if you still have the problem.

Re: FBackup File size difference in shadow copy backups

Posted: Thu Jun 16, 2022 11:30 am
by ksmith
updated to this version, backup completed with no size errors

thanks for your support effort

Re: FBackup File size difference in shadow copy backups

Posted: Fri Jun 17, 2022 2:18 pm
by Adrian (Softland)
Hi,

I'm glad the problem is fixed.