Page 1 of 1

Posted: Wed Jul 01, 2009 10:05 pm
by arcarter
I just installed the latest version. When I tried to run the program nothing happened it will not start. How can I get a previous version of the software ???

Posted: Wed Jul 01, 2009 10:24 pm
by arcarter
I was able to get a copy of Fbackup 4.1.139. I uninstalled ver 4.2 and reinstalled the older version and this one works.

Posted: Thu Jul 02, 2009 3:01 pm
by Adrian (Softland)
We never had such problems before. What edition of Windows do you use?

Have you received any errors during installation?

Posted: Fri Jul 03, 2009 1:26 am
by arcarter
I am running the following


Operating System Microsoft Windows XP Home Edition

OS Service Pack Service Pack 3

Internet Explorer 7.0.5730.13 (IE 7.0)

DirectX (DirectX 9.0c)
Components Version:

Common Controls 6.00

Internet Explorer 7.0.5730.13 (IE 7.0)

Outlook Express 6.00.2900.5512 (xpsp.080413-2105)

Windows Media Player

Windows Messenger 4.7.3001

MSN Messenger -

Internet Information Services (IIS) -

.NET Framework 3.5.30729.1 built by: SP

Novell Client -

DirectX (DirectX 9.0c)

OpenGL 5.1.2600.5512 (xpsp.080413-0845)

ASPI 9,0,9,7759
Ver. 4.1.139 is running properly .

The installation of ver 4.2.142 went the same as previous versions including having to end the process for the scheduler before it could copy the replacement file.

Then when I went to start the program nothing happened. There were no error messages. When I removed that version and went back to the previous version I have 4.1.139 everything is working properly again

Posted: Mon Jul 06, 2009 5:25 pm
by Adrian (Softland)
Please try again using FBackup 4.2 build 145. Do you still have the problem?

Posted: Thu Jul 09, 2009 3:45 am
by arcarter
No this version doesn't work either I had the Task Manager running when I started it. The program then ended immediately with no error messages

Posted: Sat Jul 11, 2009 12:39 am
by arcarter
Is there any command line option that I can use to get a log file of what is happening. Or rather not happening when I try to start the program??

Posted: Mon Jul 13, 2009 5:01 pm
by Adrian (Softland)

We will continue the discussion by email sending you the files and the instructions about how to obtain a debug log.