VSCSRV error

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Mike Martin
Posts: 6
Joined: Wed Jun 10, 2009 9:09 pm

Postby Mike Martin » Fri Jul 03, 2009 3:30 am

Since installing build 143, I get the following message each time I try to run a backup. "VSCSRV.EXE has encountered a problem and needs to close."


FBackup reports the backup was successful.


Do I need to be concerned or do anything about this error?



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Jul 03, 2009 3:55 pm

Hi,


Please send us a screen-shot with that message to info[at]fbackup[dot]com



Mike Martin
Posts: 6
Joined: Wed Jun 10, 2009 9:09 pm

Postby Mike Martin » Mon Jul 06, 2009 4:38 am

Hi;


I sent the basic error screen and the two related detail screens.


Hope it helps. I have installed Build 145 and still get the same error.


Mike Martin



Franciscus
Posts: 1
Joined: Sat Sep 05, 2009 8:24 pm

Postby Franciscus » Sun Sep 06, 2009 3:29 am

Hello.


I have the same problem as the original poster. I installed FBackup (build 153) and started to use it. The first 3 backup jobs (docs, photos and videos) went smoothly. Today, when I made a "Documents and settings" backup and a Firefox profiles backup both times I received this error message from Windows. This has to deal with the "shadow copy" part of the beginning of the backup. the actual backups went smoothly.


What could be the problem ? Even if everything OK, it is annoying to receive this error message everytime I try FBackup in the future...


Regards


(edit: I think I found at least a reason. The error only appears when I try to do a backup from files located on my "C", system hard drive. Jobs backing up files from a second, non-system hard drive (like my documents, Photos, Videos), did not and do not get errors)



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Sep 09, 2009 6:31 pm

Hi,


We don't have such problems here.

It seems the Volume Shadow Copy does not work correctly on all your drives.



Milkman
Posts: 5
Joined: Mon Nov 02, 2009 5:06 pm

Postby Milkman » Tue Nov 03, 2009 12:09 am

I am having this same exact problem with XP x64...


Here is the picture of the error details:


http://img256.imageshack.us/i/fberror.jpg/



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Nov 03, 2009 2:54 pm

Hi,


Please download build 167 from this link.

Do you still have the problem?



Milkman
Posts: 5
Joined: Mon Nov 02, 2009 5:06 pm

Postby Milkman » Tue Nov 03, 2009 4:05 pm

Yes, same exact problem again with the same exact offset as shown above.



Milkman
Posts: 5
Joined: Mon Nov 02, 2009 5:06 pm

Postby Milkman » Fri Nov 06, 2009 12:29 am

Hello Admin...


Since this didn't work, do you have any other suggestions?? Is there any information that I can provide you to help determine the problem?



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Nov 06, 2009 4:39 pm

Hi,


Please send us the last backup log from "View->Job Logs->Last backup log" to info[at]fbackup[dot]com




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