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Posted: Fri Jul 03, 2009 3:30 am
by Mike Martin
Since installing build 143, I get the following message each time I try to run a backup. "VSCSRV.EXE has encountered a problem and needs to close."
FBackup reports the backup was successful.
Do I need to be concerned or do anything about this error?
Posted: Fri Jul 03, 2009 3:55 pm
by Adrian (Softland)
Hi,
Please send us a screen-shot with that message to info[at]fbackup[dot]com
Posted: Mon Jul 06, 2009 4:38 am
by Mike Martin
Hi;
I sent the basic error screen and the two related detail screens.
Hope it helps. I have installed Build 145 and still get the same error.
Mike Martin
Posted: Sun Sep 06, 2009 3:29 am
by Franciscus
Hello.
I have the same problem as the original poster. I installed FBackup (build 153) and started to use it. The first 3 backup jobs (docs, photos and videos) went smoothly. Today, when I made a "Documents and settings" backup and a Firefox profiles backup both times I received this error message from Windows. This has to deal with the "shadow copy" part of the beginning of the backup. the actual backups went smoothly.
What could be the problem ? Even if everything OK, it is annoying to receive this error message everytime I try FBackup in the future...
Regards
(edit: I think I found at least a reason. The error only appears when I try to do a backup from files located on my "C", system hard drive. Jobs backing up files from a second, non-system hard drive (like my documents, Photos, Videos), did not and do not get errors)
Posted: Wed Sep 09, 2009 6:31 pm
by Adrian (Softland)
Hi,
We don't have such problems here.
It seems the Volume Shadow Copy does not work correctly on all your drives.
Posted: Tue Nov 03, 2009 12:09 am
by Milkman
I am having this same exact problem with XP x64...
Here is the picture of the error details:
http://img256.imageshack.us/i/fberror.jpg/
Posted: Tue Nov 03, 2009 2:54 pm
by Adrian (Softland)
Hi,
Please download build 167 from this link.
Do you still have the problem?
Posted: Tue Nov 03, 2009 4:05 pm
by Milkman
Yes, same exact problem again with the same exact offset as shown above.
Posted: Fri Nov 06, 2009 12:29 am
by Milkman
Hello Admin...
Since this didn't work, do you have any other suggestions?? Is there any information that I can provide you to help determine the problem?
Posted: Fri Nov 06, 2009 4:39 pm
by Adrian (Softland)
Hi,
Please send us the last backup log from "View->Job Logs->Last backup log" to info[at]fbackup[dot]com
