Build 4.2.145 freezing in Vista

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zebedee
Posts: 2
Joined: Wed Jul 29, 2009 8:18 am

Post by zebedee »

Hi

I have just upgraded to 4.2.145 on my Vista PC. Now when I start the software it just opens a blank window, at which stage it freezes. I then have to ctrl+alt+del to close it down. I have tried rebooting and re-installing but I still get the same problem.


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please rename the "FBackup 4" folder from "C:/Users/"current user"/AppData/Roaming/Softland". Try again to run FBackup.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

zebedee
Posts: 2
Joined: Wed Jul 29, 2009 8:18 am

Post by zebedee »

Yes that's fixed that thanks very much.
But now I've lost all the backup schedules that I had set up.
Do I have to re-schedule these?
Thanks again.


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Yes, you need to re-schedule your backup jobs.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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