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Posted: Thu Aug 11, 2011 12:02 pm
by Adrian

Hi,


Please put all .exe files inside FBackup installation folder into the exceptions list of the antivirus.



Posted: Sat Aug 13, 2011 9:54 pm
by i_am_jim

Done. No help.



Posted: Tue Aug 16, 2011 12:54 pm
by Adrian

Hi,


Please contact BitDefender support and ask them how you can configure their application to work without affecting FBackup.



Posted: Mon Aug 22, 2011 12:47 am
by i_am_jim

I can tell you've never tried to get support from BitDefender people :-)


You are on the order of 100 times better.



Posted: Tue Aug 23, 2011 12:46 pm
by Adrian

Hi,


I contacted BitDefender one time and the response was prompt. I also included their response in my second response of this post.