I am running Windows XP SP3. The id I am using is an administrator.
I am trying to backup e-mail using the Outlook express plugin, I last ran it manually on Mar 30 and it worked correctly. I tried to run it on Apr 24 an it would go no further than the message "Preparing the shadow copy". I left it and came back 90 minutes later and it was still "Preparing the shadow copy"
The drive is formatted NTFS, the VSS service is running, the RPC service is running, and the MS Shadow copy Provider service is running. The only way I can get it to stop is to end the FBackup process.
I have also had problems even when a backup I was running did run and finish I still had an error with VSS. As you can see from portions of the log. Also what do you mean by properly configured??
4/16/2009 10:51:33 PM] Preparing shadow copy
[4/16/2009 10:52:33 PM] Could not create Volume Shadow Copy. Locked files will not be copied. Catastrophic failure
[4/16/2009 10:52:33 PM] Folders found to backup: 20
[4/16/2009 10:52:33 PM] Files found to backup: 216 (70,896,378.29 KB)
This backup completed with no errors even with a catastrophic failure of the Volume Shadow Copy as you can see from the end of the log...
Test finished at 4/17/2009 6:49:01 AM, 216 file(s) and 20 folder(s) tested, 0 error(s) and 0 warning(s) found
Total number of files added to backup: 216
Total number of folders added to backup: 20
Total size of files added to backup: 70,896,378.29 KB (uncompressed), 70,892,283.21 KB (compressed)
Number of files excluded: 0
Number of folders excluded: 0
Next scheduled backup:
Backup completed at 4/17/2009 6:49:01 AM with 0 error(s), 0 warning(s)