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Posted: Thu Apr 07, 2011 2:47 pm
by Klockwork

Just downloaded Fbackup. it appeared to install OK but won't run. Appears in task manager(processes) for a few seconds then disappears.


Win 7 Ultimate 64b

Dell Vostro 400 4gb RAM


Tried running as Administrator but made no difference?


Application Event Log:


Faulting application name: FBackup.exe, version: 4.5.0.241, time stamp: 0x4d5e9f54

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x02f6db78

Faulting process id: 0x1680

Faulting application start time: 0x01cbf50ef8655b90

Faulting application path: C:\Program Files (x86)\Softland\FBackup 4\FBackup.exe

Faulting module path: unknown



Posted: Thu Apr 07, 2011 6:12 pm
by Softland

Hi,


Please make sure no antivirus, antispyware or firewall is blocking FBackup.



Posted: Thu Apr 07, 2011 8:29 pm
by Klockwork

Disabled av, antispyware & firewall. Still get same event!



Posted: Fri Apr 08, 2011 11:21 am
by Softland

Hi,


Can you give us access to your computer?