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Login Id not remembered

Posted: Mon Jun 10, 2013 3:27 pm
by gail0279
When you login to this forum there is a check box asking that my Id (username) be "remembered". I check this each time but it never works to save my user name
thanks
Gail

Re: Login Id not remembered

Posted: Tue Jun 11, 2013 7:56 am
by Softland
Hi,

After how much time are you trying to log in again?
Please log in on the forum, close the browser and try again to log it right after that. Is the username and password recognized?
Is your browser set to delete cache on exit?

Re: Login Id not remembered

Posted: Wed Jun 12, 2013 4:49 pm
by gail0279
sometimes hours and often days.
the browsers is set to delete browser history under Internet Options General tab and also delete temporary files under Advanced tab | Security

I have many other programs which I have saved the Id login and they are not losing the Username (ID) upon exit

any suggestions
Gail

Re: Login Id not remembered

Posted: Thu Jun 13, 2013 9:29 am
by Softland
Hi,

The option to remain logged on works fine here. Please try again using another Internet browser. Do you still have the problem?
What happens if you restart the browser after 1 minute? Are you still logged on?

Re: Login Id not remembered

Posted: Sun Jun 23, 2013 7:28 am
by gail0279
no matter when i login the name is not remebered. I don't have another browser nor do i want one. every other program that i asked to remember a username works except FBackup so Fbackup is the problem
Runnng 4.8.285 on Windows 7 SP1 OS

Re: Login Id not remembered

Posted: Wed Jun 26, 2013 6:59 am
by Softland
Hi,

We cannot reproduce the problem here and it is not related to our backup application.
This is a browser issue on your side and no other client reported it.