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Error - Not all privileges or groups are assigned...

Posted: Sat Sep 07, 2013 12:20 pm
by Slimm
FBackup 5.0
After backup has run the PC does not complete shutdown and the log file shows the following information...
Warning: Could not execute action "<Shut down>". Reason: "Not all privileges or groups referenced are assigned to the caller (1300)"
All files seem to be backup up OK and a test backup reports backup successful but still the PC does not shut down.
Please can you help to point me in the right direction to fix this error?
Thank you - Slimm.

Re: Error - Not all privileges or groups are assigned...

Posted: Mon Sep 09, 2013 9:26 am
by Adrian (Softland)
Hi,

Do you use an administrator user account?
What version of Windows you have?

Re: Error - Not all privileges or groups are assigned...

Posted: Mon Sep 09, 2013 12:20 pm
by Slimm
Windows 7 Ultimate x64
Yes I have an account with administrator privileges.

After having got this error and checked all the obvious stuff I uninstalled version 5 and installed version 4.
I then configure version 4 exactly the same as I did with version 5 but this time everything works OK and the PC shuts down correctly after the backup runs. I then uninstalled version 4 and reinstalled version 5 - still the same error occurs where the PC fails to shut down after the backup.
I have now got both version 5 AND version 4 installed. Version 4 shuts down OK after running backup but version 5 still fails.

I hope this extra information is helpful.
Slimm.

Re: Error - Not all privileges or groups are assigned...

Posted: Mon Sep 09, 2013 1:02 pm
by Adrian (Softland)
Hi,

Please read this article: https://support.quest.com/SolutionDetai ... d=SOL76464
Does it works for you?
The shutdown commands should work the same in both versions of FBackup.

Re: Error - Not all privileges or groups are assigned...

Posted: Mon Sep 09, 2013 2:34 pm
by Slimm
I have now tried this suggested solution but still the same - not fixed.
The shutdown after backup works OK with version 4 but not with version 5 so the problem seems to be somewhere else in the version 5 program.

Re: Error - Not all privileges or groups are assigned...

Posted: Tue Sep 10, 2013 1:09 am
by Slimm
Is there any other area I can look to try to fix this problem?
Thanks..

Re: Error - Not all privileges or groups are assigned...

Posted: Tue Sep 10, 2013 3:23 pm
by Adrian (Softland)
Hi,

Do you have any other options set?
Can you please send me the .fkc catalog file for that job to test it here?
Send it to info[at]fbackup[dot]com

Re: Error - Not all privileges or groups are assigned...

Posted: Thu Oct 03, 2013 2:41 pm
by giulian
it s exactly the same way for me

did you solve it ?