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Re: Issues backing up locked files with 5.0.242

Posted: Fri Dec 06, 2013 1:57 pm
by dsims
I am also having this issue, regularily, on a scheduled job set to run at 10:00PM. Version: 5.0.245
Fails to backup Outlook files, with this message. Fails on 10 different Outlook files.

12/5/2013 10:00:16 PM] Warning: Skipping file C:\Users\Dana\AppData\Local\Microsoft\Outlook\Outldsims1111@gmail.com-0000001c.pst
Source error (code 33). The process cannot access the file because another process has locked a portion of the file.

Backs up correctly when run manually.
I have gone in the task scheduler and updated to the "Run with highest privileges" option.
I will see what happens tonight.

Re: Issues backing up locked files with 5.0.242

Posted: Fri Jan 17, 2014 3:53 pm
by Adrian (Softland)
Hi,

It seems there is a permission issue which differ from running the backup manually and scheduled.
Please use the same permissions.

Re: Issues backing up locked files with 5.0.242

Posted: Wed Jan 29, 2014 6:25 pm
by mgvinc
Hey guys,

The run with highest priviledges worked great...until I upgraded versions.

Now, even with the run as highest privs checked in windows scheduler (I checked) I am once again getting the following error:

Warning: Skipping file
The process cannot access the file because it is being used by another process (TLFNFileStream.CreateFile) (srFileOpenError)

In the new version did something get changed that might have messed up the shadow copy?

Even running it manually no longer works, same error. Any suggestions would be great. :)

Re: Issues backing up locked files with 5.0.366

Posted: Tue Feb 04, 2014 2:15 pm
by Adrian (Softland)
Hi,

Please try again using build 5.0.346
Do you still have the problem?

Re: Issues backing up locked files with 5.0.242

Posted: Tue Feb 04, 2014 9:37 pm
by mgvinc
Ahh, it's working with the newest version, thank you again. :)

5.0.346 FTW! :)