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The option "Restore excluded and deleted files" doesn't work

Posted: Thu Dec 05, 2013 4:55 pm
by fortunezhang
I tried to restore some files I deleted from my source driver. These files exist in the backup external driver (however, the last backup was made after the files were deleted), but when I tried to restore them, they never came back. I am using the latest version of FBackup 5. Is there anybody meeting a similar problem? Thanks.

Re: The option "Restore excluded and deleted files" doesn't work

Posted: Fri Dec 06, 2013 11:12 am
by Softland
Hi,

Do you use the Mirror backup type?

Re: The option "Restore excluded and deleted files" doesn't work

Posted: Fri Dec 06, 2013 2:17 pm
by fortunezhang
Yes. I did use mirror backup.

Re: The option "Restore excluded and deleted files" doesn't work

Posted: Tue Dec 10, 2013 2:08 pm
by Softland
Hi,

Please make sure you selected the "Restore excluded and deleted files" option in the Restore Wizard.

Re: The option "Restore excluded and deleted files" doesn't work

Posted: Wed Dec 11, 2013 3:20 pm
by fortunezhang
I selected that option. I tried many times with different option combinations, but none of them restored the deleted files if the backup was run after the files deleted from the source drive.

Re: The option "Restore excluded and deleted files" doesn't work

Posted: Thu Dec 19, 2013 3:33 pm
by Softland
Hi,

Can you send me the restore log and the .fkc catalog file?

Re: The option "Restore excluded and deleted files" doesn't work

Posted: Fri Dec 27, 2013 12:27 am
by fortunezhang
Yes. I can. How can I send them to you? Do you have an email?

Re: The option "Restore excluded and deleted files" doesn't work

Posted: Fri Jan 17, 2014 3:24 pm
by Softland
Hi,

Send the email to info[at]fbackup[dot]com