Page 1 of 1

INSTALLATION ERROR

Posted: Mon May 19, 2014 9:53 am
by AFD05
Hi,
Had Version 4 installed but then had a hard drive failure so now installing Version 5 on the replacement drive.
Running Vista Home x32
Getting error message about 50% through installation "The Folder Path 'Program Files' contains an invalid Parameter" and install fails
I have used the small install file, the full install file and the .MSI file. All give the same error
When the option is available, I have tried changing to a different install drive and creating a different install folder. Always the same.
I have uninstalled or deleted any old versions
I have run a registry cleaner.
Stil the same error.
Welcome any thoghts before I give up!
Many thanks.
Tony

Re: INSTALLATION ERROR

Posted: Tue May 20, 2014 12:51 pm
by Adrian (Softland)
Hi,

Can you give me access to your computer using TeamViewer?

Re: INSTALLATION ERROR

Posted: Thu May 22, 2014 1:18 pm
by AFD05
I guess so but how do I do that privately so I dont post my details for all to see?

Re: INSTALLATION ERROR

Posted: Fri May 23, 2014 10:35 am
by Adrian (Softland)
Hi,

Please send us an email to info[at]fbackup[dot]com to discuss in private.