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Problems updating FBackup

Posted: Thu Oct 02, 2014 9:08 am
by andrewtshaw
If I try to run the FBackup update installer I get an error message "FBackup 5.1 has stopped working". If I try to uninstall FBackup I get the same error message. I currently have v5.1 build 558 installed.

Re: Problems updating FBackup

Posted: Fri Oct 03, 2014 8:52 am
by Adrian (Softland)
Hi,

Please restart the computer and try again, do you have the same problem?

Re: Problems updating FBackup

Posted: Fri Oct 03, 2014 1:24 pm
by andrewtshaw
Restarting the computer has no effect.

Re: Problems updating FBackup

Posted: Mon Oct 06, 2014 7:59 am
by Adrian (Softland)
Hi,

Can you give me access to your computer using TeamViewer?
Please write us an email to info[at]fbackup[dot]com to discuss when I can connect.

Re: Problems updating FBackup

Posted: Mon Oct 20, 2014 9:29 pm
by andrewtshaw
Hi

I fixed the problem - a fault in the AMD system software - I have now updated FBackup

Cheers, Andy