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first backup failed

Posted: Thu Jun 25, 2015 12:09 am
by Snotnose
System is Win8.1 backing up to a local NAS (Network Attached Storage). I can copy to/from the NAS with no problems. The NAS name is, appropriately, 'backup'.

[6/24/2015 4:58:36 PM] Found file C:\Users\Jim\Documents\WebLord\WebLord.exe
[6/24/2015 4:58:36 PM] Closing file ":memory:"
[6/24/2015 4:58:37 PM] Folders found to backup: 2,253
[6/24/2015 4:58:37 PM] Files found to backup: 10,017 (24,328,453.17 KB)

[6/24/2015 4:58:37 PM] Preparing shadow copy
[6/24/2015 4:59:38 PM] Shadow copy created for drives C:

[6/24/2015 4:59:39 PM] Archiving files to 1_C.zip
[6/24/2015 4:59:42 PM] Warning: Skipping all files and folders from drive "C:". Cannot create file "\\?\UNC\BACKUP\Public\FBackup\New Backup\1_C.zip". The parameter is incorrect

[6/24/2015 4:59:42 PM] Saving backup catalog "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\New Backup.fkc"
[6/24/2015 4:59:47 PM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\New Backup.fkc"
Backup aborted. Reason:
Could not copy "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\New Backup.fkc" to "\\BACKUP\Public\FBackup\New Backup.fkc".
The parameter is incorrect.
Total number of files added to backup: 0
Total number of folders added to backup: 0
Total size of files added to backup: 0 KB (uncompressed), 0 KB (compressed)
Number of files excluded: 0
Number of folders excluded: 1
Next scheduled backup: Not scheduled
Backup aborted after 2:19 minute(s) at 6/24/2015 4:59:47 PM with 1 error(s), 1 warning(s)
[6/24/2015 4:59:53 PM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\FBackup.hst"

Re: first backup failed

Posted: Fri Jun 26, 2015 12:59 pm
by Adrian (Softland)
Hi,

Is the job imported from version 4?
Do you have this problem every time?
Is the job executed manually? or scheduled

Please send us the complete backup log to info[at]fbackup[dot]com

Re: first backup failed

Posted: Sun Jun 28, 2015 2:50 pm
by Snotnose
I don't have the log file anymore, I deleted it. It's not an imported job. I installed FBackup last week and tried to run it, got the error.

I also mapped my NAS to a network drive (z:) and tried another backup. Same error.

What worked was doing the backup to the local drive (c:), then copying the backup directory to the NAS.

Re: first backup failed

Posted: Tue Jun 30, 2015 12:34 pm
by Adrian (Softland)
Hi,

Can you use the UNC path with IP? \\192.168.1.100\foldername

Re: first backup failed

Posted: Wed Jul 01, 2015 5:17 pm
by Snotnose
That sorta worked, got 2 warning at the end. The destination disk (z:, or 192.168.1.65) has lots of space on it:

(SuperJimmy) 1193 -=> cd /cygdrive/z
(SuperJimmy) 1194 -=> df .
Filesystem 1K-blocks Used Available Use% Mounted on
Z: 1941348672 152486208 1788862464 8% /cygdrive/z


Log file:

[7/1/2015 9:27:52 AM] FBackup 5.4.784
[7/1/2015 9:27:52 AM] C:\Program Files (x86)\Softland\FBackup 5\bBackup.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {B75F385B-06B3-43F9-8DD5-AD6B2AD84611}
[7/1/2015 9:27:52 AM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[7/1/2015 9:27:52 AM] Operating system: Windows 8.1 (Build )
Processor[0] : AMD A10-4600M APU with Radeon(tm) HD Graphics
Processor[1] : AMD A10-4600M APU with Radeon(tm) HD Graphics
Processor[2] : AMD A10-4600M APU with Radeon(tm) HD Graphics
Processor[3] : AMD A10-4600M APU with Radeon(tm) HD Graphics
Physical memory (free/total) : 2562 MB/7644 MB
User : SuperJimmy\Jim
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : English (United States)
Installed antiviruses:
Windows Defender

[7/1/2015 9:27:52 AM] Opening file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\FBackup.hst"
[7/1/2015 9:27:52 AM] Starting backup for "150701" at 7/1/2015 9:27:52 AM
[7/1/2015 9:27:52 AM] Checking backup destination (Network)
[7/1/2015 9:27:52 AM] Opening file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"
[7/1/2015 9:27:52 AM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"
[7/1/2015 9:27:52 AM] Opening file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"
[7/1/2015 9:27:52 AM] Checking if the drives of the sources exist
[7/1/2015 9:27:52 AM] Creating the list of files to backup
[7/1/2015 9:27:52 AM] Opening file ":memory:"
[7/1/2015 9:27:52 AM] Cannot use USN journal for this backup. Reason: The backup type is Full
[7/1/2015 9:27:52 AM] Found folder C:\cygwin64\home
[7/1/2015 9:27:52 AM] Found folder C:\cygwin64\home\jim
[7/1/2015 9:27:52 AM] Found file C:\cygwin64\home\jim\.bashrc
[7/1/2015 9:27:52 AM] Found file C:\cygwin64\home\jim\.bash_history
[7/1/2015 9:27:52 AM] Found file C:\cygwin64\home\jim\.bash_profile

<couple thousand lines snipped>

[7/1/2015 9:46:59 AM] Added file C:\Users\jim\Documents\Downloads\turkey_road.jpg
[7/1/2015 9:46:59 AM] Added folder C:\Users\jim\Documents\Downloads\dsc\
[7/1/2015 9:48:53 AM] Added file C:\Users\jim\Documents\Downloads\dsc\dsc_8838.mp3
[7/1/2015 9:52:51 AM] Warning: Skipping file C:\Users\jim\Documents\Downloads\dsc\dsc_8839.mp3
Not enough room to write archive (\\192.168.1.65\Public\FBackup\150701\1_C.zip). An unexpected network error occurred (srCreateError)
[7/1/2015 9:52:53 AM] Warning: Skipping all files and folders from drive "C:". Cannot add file "C:\Users\jim\Documents\Downloads\dsc\dsc_8839.mp3" to "\\192.168.1.65\Public\FBackup\150701\1_C.zip".
Zip error: Not enough room to write archive (\\192.168.1.65\Public\FBackup\150701\1_C.zip). An unexpected network error occurred

[7/1/2015 9:52:53 AM] Saving backup catalog "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"

[7/1/2015 9:56:27 AM] Starting test on "150701" for all backup numbers at 7/1/2015 9:56:27 AM
[7/1/2015 9:56:27 AM] 1 Full 7/1/2015 9:27:52 AM 0 0 KB
Test finished in 0 second(s) at 7/1/2015 9:56:27 AM, 0 file(s) and 0 folder(s) tested, 0 error(s) and 0 warning(s) found
Total number of files added to backup: 1168
Total number of folders added to backup: 460
Total size of files added to backup: 0 KB (uncompressed), 0 KB (compressed)
Number of files excluded: 0
Number of folders excluded: 1
Files skipped: 1
Next scheduled backup: Not scheduled
Backup completed in 28:35 minute(s) at 7/1/2015 9:56:27 AM with 0 error(s), 2 warning(s)
[7/1/2015 9:56:41 AM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"
[7/1/2015 9:56:42 AM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\FBackup.hst"


These are the resulting files:

/cygdrive/z/FBackup
(SuperJimmy) 1201 -=> ls -lR
.:
total 3072
drwxrwxr-x 1 ???????? ???????? 0 Jun 30 11:33 150701
-rwxrw-r-- 1 ???????? ???????? 2949120 Jul 1 09:52 150701.fkc

./150701:
total 679936
-rwxrw-r-- 1 ???????? ???????? 695926784 Jun 30 11:57 1_C.zip


So did my backup succeed or not?

Re: first backup failed

Posted: Fri Jul 03, 2015 7:36 am
by Adrian (Softland)
Hi,

Your backup is not successful.
How many files you have in backup?

Re: first backup failed

Posted: Fri Jul 03, 2015 4:29 pm
by Snotnose
According to the log there are 1,168 files in the backup.

I have only the 1 backup file, when the backup fails I delete that backup's data.

Re: first backup failed

Posted: Tue Jul 07, 2015 9:19 am
by Adrian (Softland)
Hi,

Please change the backup type to Mirror (from Backup Properties->Types)
Run again the backup.
Do you have the same problem?