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Stuck on Update Catalog

Posted: Tue Mar 15, 2016 2:44 pm
by rolltide93
Ran a full backup to Google Drive and it is stuck on Update Catalog. All I can do is hit cancel or stop. What do I need to do to fix this?

Action Backup
Operation Update Catalog

File Progress 0KB 3,358,986.33KB 0%
File Count 4788 5080 94%
Total Progress 8,711,562.24KB 8,711,562.24KB 100%

Elapsed Time 24:04:06
Estimated Time 24:04:06

Re: Stuck on Update Catalog

Posted: Tue Mar 22, 2016 8:17 am
by Softland
Hi,

Please send us the last backup log to info[at]fbackup[dot]com