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Installation problem

Posted: Fri Aug 05, 2016 4:26 pm
by catbear
I have tried to install FBackup 6.1 on my wife's computer after uninstalling 4.0. After installation when trying to open I get the following message
"Cannot set rights for "C\Users\mpc31744\AppData\Local\Temp\Softland\FBackup 6\" folder.(Temp folder)
Do you want to reset all application folders to default paths?
You might lose all your job configurations.

I have clicked yes multiple times and the message returns each time.I have deleted the Softland folders in AppData\Local\Temp: AppData\Roaming, and also in registry.

I have uninstalled and reinstalled 3 times and I continue to get the same message.
Can anyone help me in what I am doing wrong?

Re: Installation problem

Posted: Thu Aug 11, 2016 1:27 pm
by Adrian (Softland)
Hi,

Please try to delete the temp folder path.
Can you copy any file there? do you have enough permissions?