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Size of file warning

Posted: Tue Feb 21, 2017 11:14 pm
by Patrick K.
Hi folks,

I'm using Version 6.4 to make Mirror backups of files on my computer and recently I've recieved Warnings about the size of the files where the destination files are exactly twice as big as those stored in the catalog (example below). When I try to open the backup of those files I get a message saying the file format or extension is not valid. I've been using versions of FBackup for years and it's worked quite well until now, and I don't know what has changed to cause this. Any info would be greatly appreciated.

Here's an example of the warning:

Warning: Size of file "K:\New Daily Backup\C\Users\pkleeman\Documents\Song Meter\BUCA detections\BUCA calling 2012-S(02-15-17).xlsx" in destination (199284) is different than the size stored in catalog (99642)

I've attached an image (Cannot_Open.jpg) of the warning when I try to open up the FBackup version of the file.

Thank you,

Re: Size of file warning

Posted: Thu Feb 23, 2017 9:42 am
by Adrian (Softland)

The warning indicate the file was not backed up correctly in destination.
In this case you need to back up again that file.

If the same problem appears again on that file, please check the source file if there is something special about it.

Re: Size of file warning

Posted: Thu Feb 23, 2017 5:47 pm
by Patrick K.
Thanks for the response. The warning occurs with many file types including Excel, Word, pdf, Powerpoint. All these files open just fine on the source drive and don't appear to be restricted in any way. Very perplexing. I'll send you a complete warning log with the hope that see something that can get me out of this bind.



Re: Size of file warning

Posted: Wed Jan 17, 2018 3:40 am
by Ann-Marie
I've had this problem consistently with Quickbooks files. Quickbooks will not even run on a Google Drive file. To protect Quickbooks you will need to schedule a periodic backup within Quickbooks and then use FBackup if desired to copy the folder in which Quickbooks saves the backup.

I often have file size warnings with non Quickbooks files but eventually they clear up after one or more manual requests to backup.

I've not determined if file size "warning" means the files cannot be restored.