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drive letter changed

Posted: Thu Dec 21, 2017 2:04 pm
by marksand
I am running version 7.0.181. I back up my files onto an eternal hard drive F.
Today I got an error message that L drive does not exist. I don't even have a L drive.
I went back into Properties > Destination and change the drive back to F.
This happened to me once before. What might have caused this?

Re: drive letter changed

Posted: Fri Dec 22, 2017 12:57 pm
by Softland
Hi,

Do you have multiple external drives?
When you connect them to your computer, does the backup destination changes in FBackup?

Re: drive letter changed

Posted: Fri Dec 22, 2017 2:01 pm
by marksand
I have just the one external hard drive. Connects to PC USB port, H drive.
Like I said, twice ran I invoke FBackup, it thought I was using a non-existent L drive and gave me the error message.

Re: drive letter changed

Posted: Tue Jan 09, 2018 8:22 am
by Softland
Hi,

Were you using recently something as L drive?
Can you reproduce this problem every time? so we can schedule a remote session to see what is happening?