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Stuck Update Catalog

Posted: Tue Sep 11, 2018 2:53 pm
by tamu89stang
Hello,
I couldn't find much on this issue, but I have 2 Win10 machines that I use FBackup and a while back, it started to get stuck on update catalog. It doesn't appear to make a difference where it is saved. I kept hoping an update would fix this but nothing has changed. I'm on the most current version (7.4.457). I even tried to remove the folder in the roaming folder to reset the settings. The initial backup completes, but on the next run, it gets stuck on update catalog. I can re-create the job list and it's not always the same job that gets stuck. Any assistance would be greatly appreciated.

SR

Re: Stuck Update Catalog

Posted: Tue Sep 11, 2018 8:59 pm
by tamu89stang
It appears to happen when I use the Fast Mirror option, which at that point, might as well do a full backup.

Re: Stuck Update Catalog

Posted: Wed Sep 12, 2018 12:53 pm
by Adrian (Softland)
Hi,

Please send us the last backup log and the .fkc catalog file from the backup destination, to info[at]fbackup[dot]com

Re: Stuck Update Catalog

Posted: Tue Sep 18, 2018 1:48 am
by tamu89stang
I reverted back to version 6.3 on both machines and working like a charm. I'll maybe revisit later down the road but this is good for now.