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Unable to install version 9.9.948

Posted: Wed Nov 20, 2024 4:08 am
by heronroedeer
I am currently attempting to install the version 9.9.948
however, I am encountering an error message that indicates that it is unable to delete a file, with the code 5 and the message "Access Denied."
I am currently operating on Windows 365.

Re: Unable to install version 9.9.948

Posted: Thu Nov 21, 2024 12:42 pm
by Adrian (Softland)
Hi,

Do you use an administrator account?
Can you please send us a screenshot with the exact error message received?
If it's easier for you, please send us the screenshot by email, to info[at]fbackup[dot]com