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Posted: Sat Apr 03, 2010 1:40 am
by scn
Hi:
New to Outlook, but have been running Outlook Express for many years.
Now running XP Pro with Outlook 2007. Trying to backup to a new directory I created c:\Outlook Backup. Changed file location in Outlook backup utility, saved and exited to begin backup. Got the following Error Copying File or Folder: Cannot Copy Outlook: The process cannot access the file bacause another process has locked a portion of the file.
Would appreciate any thoughts or suggestions.
Thanks in advance.


Posted: Wed Apr 07, 2010 5:19 pm
by Adrian (Softland)
Hi,
Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista or Windows 7

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured
If all of the above are true and still cannot backup open files please see: http://www.backup4all.com/download/pdf/ ... ervice.pdf