Page 1 of 1

Can't open ZIP files. Says either corrupt or "invalid" when trying to open

Posted: Tue Jun 21, 2016 9:45 pm
by LilesE
See images (attached).
Schedule seems to work fine. Some of the zip files open fine. Some do not. Did not have this issue prior to version 6.
Image 1.png
Image 1.png (5.87 KiB) Viewed 3782 times
Bkup Log says "Warning: Decompression error" during the test but that is the only error or warning listed in the log.

Any assistance is greatly appreciated.

Re: Can't open ZIP files. Says either corrupt or "invalid" when trying to open

Posted: Tue Jun 28, 2016 12:48 pm
by Adrian (Softland)
Hi,

The message in the attachment is from Windows zip component which cannot handle large zip files.
Please use WinZip 9.1 or later to open large zip archives.

The decompression error from the log file indicates there could be a problem with the zip archive.
Please run an independent test for that backup by pressing the Test (F9) button.