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interface not displaying
Posted: Tue Aug 09, 2016 9:48 pm
by gail0279
I can run the program; see it loading everything. then it stores on the taskbar but I can't see what is happening or know when it is finished. I have confirmed it is running via Task Manager.
I have uninstalled and reinstalled several time. I have tried both vers 6.1 build 137 and build 227
Re: interface not displaying
Posted: Tue Aug 16, 2016 12:36 pm
by Adrian (Softland)
Hi,
Please close FBackup from Task Manager and rename this folder:
Code: Select all
C:\Users\<user name>\AppData\Roaming\Softland\FBackup 6\
Re: interface not displaying
Posted: Tue Aug 16, 2016 6:11 pm
by gail0279
Can ou be more specific. There is already a location named this with several files in it so don't know what you mean "rename"
C:\Users\Gail 7029\AppData\Roaming\Softland\FBackup 6
thank you
Re: interface not displaying
Posted: Wed Aug 17, 2016 9:17 am
by Adrian (Softland)
Hi,
Please close FBackup.exe in Task Manager and rename this folder, giving it another name, so FBackup will not find it to load data from it.
C:\Users\Gail 7029\AppData\Roaming\Softland\FBackup 6\