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by Adrian (Softland)
Thu Feb 29, 2024 7:59 am
Forum: Troubleshooting
Topic: Warning: CRC test failed for file
Replies: 2
Views: 15

Re: Warning: CRC test failed for file

Hi,

FBackup was designed for data files backups only.
You cannot back up your OS (or installed applications) using FBackup.
by Adrian (Softland)
Thu Feb 15, 2024 11:56 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 18
Views: 93156

Re: Deleted files aren't removed from destination

Hi,

I'm glad you no longer have the problem.
by Adrian (Softland)
Thu Feb 15, 2024 11:35 am
Forum: Troubleshooting
Topic: Catalog File Not Available
Replies: 1
Views: 112

Re: Catalog File Not Available

Hi,

Is the backup completed?
Did you get any errors in log?
Please send us the last backup log for that job to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Feb 05, 2024 7:24 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 18
Views: 93156

Re: Deleted files aren't removed from destination

Hi,

Please send us an email to info[at]fbackup[dot]com, with the last backup log, the .fkc catalog file from the backup destination and also the name and path of such a file which should be deleted.
by Adrian (Softland)
Fri Feb 02, 2024 8:51 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 18
Views: 93156

Re: Deleted files aren't removed from destination

Hi, As Mirror backup type will overwrite the old files in destination with the new file version, I understand the file names are different for old/new files. In FBackup, please open Backup Properties->Mirror. Make sure the "Remove excluded or deleted files from backup" option is selected. ...
by Adrian (Softland)
Thu Jan 25, 2024 10:26 am
Forum: Troubleshooting
Topic: Troubleshooting installation errors
Replies: 6
Views: 35913

Re: Troubleshooting installation errors

Hi,

I'm glad you were able to fix the error.
by Adrian (Softland)
Thu Jan 25, 2024 9:53 am
Forum: Troubleshooting
Topic: Deleted files are not removed from backup!
Replies: 5
Views: 1354

Re: Deleted files are not removed from backup!

Hi,

I'm glad I could help.
by Adrian (Softland)
Thu Jan 25, 2024 9:52 am
Forum: Troubleshooting
Topic: About the Testing Operation after the backup is complete.
Replies: 3
Views: 834

Re: About the Testing Operation after the backup is complete.

@anteprandial

You are correct. The test is an important step of the backup process.
by Adrian (Softland)
Mon Jan 15, 2024 12:43 pm
Forum: Troubleshooting
Topic: About the Testing Operation after the backup is complete.
Replies: 3
Views: 834

Re: About the Testing Operation after the backup is complete.

Hi,

If you cancel the backup during the testing phase, the backup won't be affected as the catalog is already saved when the test starts.
by Adrian (Softland)
Wed Jan 10, 2024 10:54 am
Forum: Troubleshooting
Topic: Troubleshooting installation errors
Replies: 6
Views: 35913

Re: Troubleshooting installation errors

Hi,

I'm glad you were able to fix the error.