Could not start Test for job...

[oz10k]

I'm new to FBackup. So far I've created 3 backup jobs. All were successfully created. But when I try to test them, each one fails with a pop-up: Could not start Test for job "xxxx". In the test log I see:

Error: Access violation at address 0032FD80 in module 'bTest.exe'.

Here's an example of the end of the backup log for one job. Note that it states "test" finished, so I don't understand why a manually initiated test can't even be started.

Test finished in 3:09 minute(s) at 10/13/2024 6:25:05 PM, 11482 file(s) and 1112 folder(s) tested, 0 error(s) and 0 warning(s) found
Total number of files added to backup: 11482
Total number of folders added to backup: 1112
Total size of files added to backup: 10,959,531.20 KB
Number of files excluded: 0
Number of folders excluded: 0
Next scheduled backup: Not scheduled
Backup completed in 11:24 minute(s) at 10/13/2024 6:25:05 PM with 0 error(s), 0 warning(s)

I have FBackup version 9.9. I'm doing a mirror backup to an external hard drive.

I'm on an Acer Aspire AV15 running Windows 11 Home version 23H2. It has the latest updates.

Any ideas?

Thanks for your help.
Ron

[Adrian (Softland)]

Hi,

We found the problem and we will fix it.

[oz10k]

Thanks, that's great to hear.

I do see that there is a minor version available, 9.9.948. But when I click Install there is no change to the version of FBackup, however a trial version of Backup4all is installed.

Will the fix become available for FBackup? If 'yes', any target date?

Thanks,
Ron

[Adrian (Softland)]

Hi,

I just checked and the correct download link appears for FBackup on our website.
Did you used another way to download the setup file?
Please see if you can reproduce the problem.

[oz10k]

Interesting. I found the update link from File > Help.

I just went to the website and downloaded the latest version, and that did fix the problem.

Thank you!

Ron

[Adrian (Softland)]

Hi,

We found the problem and we will fix it.