Operating system is Windows 11 Pro.
I'm running the install with administrator privileges. When the installation reaches 70% (Removing applications), the install hangs (screenshot attached). When I click "Cancel" and confirm, nothing happens. The installation menu remains.
I tried uninstalling, stopping all FBackup processes in Task Manager, deleting all Softland folders and deleting all Softland entries in the registry before trying the installation again.
I'm not sure what to try next.
Thanks...
FBackup 9.9 build 959 installation hangs at 70%
FBackup 9.9 build 959 installation hangs at 70%
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- FBackup install.jpg (29.28 KiB) Viewed 518 times
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Adrian (Softland)
- Posts: 2005
- Joined: Thu May 23, 2013 7:57 am
Re: FBackup 9.9 build 959 installation hangs at 70%
Hi,
Please go to "C:\Users\<user name>\AppData\Local\Temp\"
Look for a file named with "FBackup", that is the installation log.
Send us that file to info[at]fbackup[dot]com
Please go to "C:\Users\<user name>\AppData\Local\Temp\"
Look for a file named with "FBackup", that is the installation log.
Send us that file to info[at]fbackup[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
Re: FBackup 9.9 build 959 installation hangs at 70%
I emailed the latest log file.