Tracking down log file errors

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JackNaylorPE
Posts: 13
Joined: Mon Sep 05, 2011 10:39 am

Tracking down log file errors

Post by JackNaylorPE »

OK, so I have this

[7/20/2022 10:52:17 AM] Warning: Skipping file T:\MozillaProfiles\Thunderbird\Defaults\saved-telemetry-pings\3e7c2c40-d662-4f95-b2b8-270a157bfc0f
Source error (code 135425664). Cannot find description of this error code. (T:\MozillaProfiles\Thunderbird\Defaults\saved-telemetry-pings\3e7c2c40-d662-4f95-b2b8-270a157bfc0f).
Please check the file permissions

[7/20/2022 10:52:17 AM] Warning: Skipping file T:\MozillaProfiles\Thunderbird\Defaults\saved-telemetry-pings\ce9108eb-b9eb-498f-b689-10e877f7b9f5
Source error (code 135425664). Cannot find description of this error code. (T:\MozillaProfiles\Thunderbird\Defaults\saved-telemetry-pings\ce9108eb-b9eb-498f-b689-10e877f7b9f5).
Please check the file permissions

How does one track down whether this is something to be concerned about or something that I can exempt (like recyclebin or system volume information) because it doesn't related to any actual data they needs to be saved. Will also be asking on TBird forum

Adrian (Softland)
Posts: 1890
Joined: Thu May 23, 2013 7:57 am

Re: Tracking down log file errors

Post by Adrian (Softland) »

Hi,

The telemetry data seems to be something less important.
But you can check the permissions for those files. Try to manually copy them to another location.
What about if you run the backup with Thunderbird closed?
Does it works?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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