FBackup Forum

Upgraded to FB5 and now scheduled backups will not run. Get Error - Warning: Cannot create folder "C:\Users\Bruce\AppData\Local\Temp\Softland\FBackup 5\LS7LRID51165600\".
Access is denied

Hi,

Do you use an administrator account?
Do you have enough permissions to copy files in that location?

I use an administrator account and have the proper permissions. Only started occurring when upgraded to Fbackup 5. Had no problem with Fbackup 4.

This is the error, it has not worked on a schedule backup since upgrading to Fbackup5

[9/23/2013 9:03:25 PM] Warning: Cannot create folder "C:\Users\Bruce\AppData\Local\Temp\Softland\FBackup 5\QINC1K58C2181030\".
Access is denied
[9/23/2013 9:05:31 PM] Close catalog file "C:\Users\Bruce\AppData\Roaming\Softland\FBackup 5\Catalogs\Bruce (Monday)(3).fkc"
Backup aborted. Reason:
Cannot create folder "C:\Users\Bruce\AppData\Local\Temp\Softland\FBackup 5\QINC1K58C2181030\".
Access is denied
Backup aborted at 9/23/2013 9:05:31 PM with 1 error(s), 1 warning(s)
[9/23/2013 9:06:02 PM] Open catalog file "C:\Users\Bruce\AppData\Roaming\Softland\FBackup 5\Catalogs\Bruce (Monday)(3).fkc"
[9/23/2013 9:06:02 PM] Close catalog file "C:\Users\Bruce\AppData\Roaming\Softland\FBackup 5\Catalogs\Bruce (Monday)(3).fkc"
[9/23/2013 9:06:02 PM] GetConsoleComm().Stop
[9/23/2013 9:06:02 PM] Close catalog file "C:\Users\Bruce\AppData\Roaming\Softland\FBackup 5\FBackup.hst"

Hi,

Can you manually create a folder in this location using Windows Explorer: C:\Users\Bruce\AppData\Local\Temp\Softland\FBackup 5 ?