Windows 7 outlook online backup error

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kiborgai
Posts: 3
Joined: Mon Dec 07, 2009 8:17 am

Post by kiborgai »

Hi,
I can't copy Outlook files on Windows 7. And Volume Shadow Copy service is started.
Here is log:
[2009.12.07 12:15:56] FBackup 4.3.169

[2009.12.07 12:15:56] Search for "Warning: " and "Error: " to locate warnings and errors in this log file

[2009.12.07 12:15:56] Starting backup for "Pastas" at 2009.12.07 12:15:56

[2009.12.07 12:15:56] Operating system: Windows 7 Professional (build 7600)

Processor[0] : Intel(R) Pentium(R) 4 CPU 3.00GHz

Processor[1] : Intel(R) Pentium(R) 4 CPU 3.00GHz

Physical memory (free/total) : 732 MB/1534 MB

Display (res/color/DPI) : 1280X1024/32 bit/96

System font (name/height/size/charset) : Segoe UI/-12/9/1

Admin/BkPriv/RePriv : True/True/True

IsWOW64 : False

Locale : Lithuanian (Lithuania)

[2009.12.07 12:15:57] Checking if the drives of the sources exist

[2009.12.07 12:15:57] Checking backup destination (Local hard drive)

[2009.12.07 12:15:57] Creating the list of files to backup

[2009.12.07 12:15:57] Found folder C:\Users\kpp_rolandasj\Documents\Outlook Files

[2009.12.07 12:15:57] Found file C:\Users\kpp_rolandasj\Documents\Outlook Files\archive.pst

[2009.12.07 12:15:57] Found file C:\Users\kpp_rolandasj\Documents\Outlook Files\Outlook.pst

[2009.12.07 12:15:58] Preparing shadow copy

[2009.12.07 12:15:58] Could not create Volume Shadow Copy. Locked files will not be copied. Cannot start vss server

[2009.12.07 12:15:58] Folders found to backup: 1

[2009.12.07 12:15:58] Files found to backup: 2 (3.478.482 KB)
[2009.12.07 12:15:58] Added folder C:\Users\kpp_rolandasj\Documents\Outlook Files

[2009.12.07 12:15:58] Added folder C:\Users\kpp_rolandasj\Documents\Outlook Files

[2009.12.07 12:15:58] Warning: Skipping file C:\Users\kpp_rolandasj\Documents\Outlook Files\archive.pst

Source error (code 33). The process cannot access the file because another process has locked a portion of the file.

[2009.12.07 12:15:58] Warning: Skipping file C:\Users\kpp_rolandasj\Documents\Outlook Files\Outlook.pst

Source error (code 33). The process cannot access the file because another process has locked a portion of the file.

Files skipped: 2

Backup completed at 2009.12.07 12:16:00 with 0 error(s), 2 warning(s)


Adrian (Softland)
Posts: 1766
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please download the latest version of FBackup and let us know if you still have the problem.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

kiborgai
Posts: 3
Joined: Mon Dec 07, 2009 8:17 am

Post by kiborgai »

the same:
[2009.12.07 15:34:41] FBackup 4.3.171

[2009.12.07 15:34:41] Search for "Warning: " and "Error: " to locate warnings and errors in this log file

[2009.12.07 15:34:41] Starting backup for "Pastas" at 2009.12.07 15:34:41

[2009.12.07 15:34:41] Operating system: Windows 7 Professional (build 7600)

Processor[0] : Intel(R) Pentium(R) 4 CPU 3.00GHz

Processor[1] : Intel(R) Pentium(R) 4 CPU 3.00GHz

Physical memory (free/total) : 617 MB/1534 MB

Display (res/color/DPI) : 1280X1024/32 bit/96

System font (name/height/size/charset) : Segoe UI/-12/9/1

Admin/BkPriv/RePriv : True/True/True

IsWOW64 : False

Locale : Lithuanian (Lithuania)

[2009.12.07 15:34:41] Checking if the drives of the sources exist

[2009.12.07 15:34:41] Checking backup destination (Local hard drive)

[2009.12.07 15:34:41] Creating the list of files to backup

[2009.12.07 15:34:42] Found folder C:\Users\kpp_rolandasj\Documents\Outlook Files

[2009.12.07 15:34:42] Found file C:\Users\kpp_rolandasj\Documents\Outlook Files\archive.pst

[2009.12.07 15:34:42] Found file C:\Users\kpp_rolandasj\Documents\Outlook Files\Outlook.pst

[2009.12.07 15:34:43] Preparing shadow copy

[2009.12.07 15:34:43] Could not create Volume Shadow Copy. Locked files will not be copied. Cannot start vss server

[2009.12.07 15:34:43] Folders found to backup: 1

[2009.12.07 15:34:43] Files found to backup: 2 (3.478.482 KB)
[2009.12.07 15:34:43] Added folder C:\Users\kpp_rolandasj\Documents\Outlook Files

[2009.12.07 15:34:43] Added folder C:\Users\kpp_rolandasj\Documents\Outlook Files

[2009.12.07 15:34:43] Warning: Skipping file C:\Users\kpp_rolandasj\Documents\Outlook Files\archive.pst

Source error (code 33). The process cannot access the file because another process has locked a portion of the file.

[2009.12.07 15:34:43] Warning: Skipping file C:\Users\kpp_rolandasj\Documents\Outlook Files\Outlook.pst

Source error (code 33). The process cannot access the file because another process has locked a portion of the file.

Files skipped: 2

Backup completed at 2009.12.07 15:34:45 with 0 error(s), 2 warning(s)


Adrian (Softland)
Posts: 1766
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please download the latest version of FBackup 4.3 build 179. Let us know if you still have the problem.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

kiborgai
Posts: 3
Joined: Mon Dec 07, 2009 8:17 am

Post by kiborgai »

Problem solved.

Thanks.


Adrian (Softland)
Posts: 1766
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

You are welcome.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

DeMeul
Posts: 13
Joined: Sat Feb 13, 2010 3:22 pm

Post by DeMeul »

I have the same problem using version 4.4 on a Windows 7 64 bits machine when OUTLOOK.PST is in use.
The log attached is the one when using mirror mode (when running in full mode, no error/warning message is shown but in the log the skipping of OUTLOOK.PST is mentioned and the result file has size of 0 bytes).
[13-2-2010 18:19:21] FBackup 4.4.188

[13-2-2010 18:19:21] Search for "Warning: " and "Error: " to locate warnings and errors in this log file

[13-2-2010 18:19:21] Starting backup for "Outlook" at 13-2-2010 18:19:21

[13-2-2010 18:19:21] Operating system: Windows 7 Professional (build 7600)

Processor[0] : Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz

Processor[1] : Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz

Physical memory (free/total) : 2372 MB/4019 MB

Display (res/color/DPI) : 1440X900/32 bit/96

System font (name/height/size/charset) : MS Shell Dlg/-11/8/0

Admin/BkPriv/RePriv : True/True/True

IsWOW64 : True

Locale : Nederlands (Nederland)

[13-2-2010 18:19:21] Expand "Outlook" is running. Stopping expand ...

[13-2-2010 18:19:21] Checking if the drives of the sources exist

[13-2-2010 18:19:21] Checking backup destination (Local hard drive)

[13-2-2010 18:19:21] Creating the list of files to backup

[13-2-2010 18:19:22] Found folder C:\Documents and Settings\All Users\Documents\Outlook

[13-2-2010 18:19:22] Found file C:\Documents and Settings\All Users\Documents\Outlook\archive.pst

[13-2-2010 18:19:22] Found file C:\Documents and Settings\All Users\Documents\Outlook\Nieuwe back-up.LNK

[13-2-2010 18:19:22] Found file C:\Documents and Settings\All Users\Documents\Outlook\outlook.pst

[13-2-2010 18:19:22] Preparing shadow copy

[13-2-2010 18:19:46] Folders found to backup: 1

[13-2-2010 18:19:46] Files found to backup: 3 (1.041.635,99 KB)
[13-2-2010 18:19:46] Added folder C:\Documents and Settings\All Users\Documents\Outlook

[13-2-2010 18:19:56] Added file C:\Documents and Settings\All Users\Documents\Outlook\archive.pst

[13-2-2010 18:19:58] Added file C:\Documents and Settings\All Users\Documents\Outlook\Nieuwe back-up.LNK

[13-2-2010 18:20:01] Warning: Skipping file C:\Documents and Settings\All Users\Documents\Outlook\outlook.pst

Source error (code 33). Het proces heeft geen toegang tot het bestand omdat een gedeelte van het bestand door een ander proces is vergrendeld.
[13-2-2010 18:20:02] Saving backup catalog "C:\Users\Ton\AppData\Roaming\Softland\FBackup 4\fkcFiles\Outlook.fkc"
[13-2-2010 18:20:02] List of files excluded from backup

[13-2-2010 18:20:02] C:\Documents and Settings\All Users\Documents\Outlook\outlook.pst
[13-2-2010 18:20:04] Starting test on "Outlook" for all backup numbers at 13-2-2010 18:20:04

[13-2-2010 18:20:04] C:\Install\Outlook\C\Documents and Settings\All Users\Documents\Outlook\ OK

[13-2-2010 18:20:07] C:\Install\Outlook\C\Documents and Settings\All Users\Documents\Outlook\archive.pst OK

[13-2-2010 18:20:07] C:\Install\Outlook\C\Documents and Settings\All Users\Documents\Outlook\Nieuwe back-up.LNK OK

Test finished at 13-2-2010 18:20:07, 2 file(s) and 1 folder(s) tested, 0 error(s) and 0 warning(s) found
Total number of files added to backup: 2

Total number of folders added to backup: 1

Total size of files added to backup: 882.898,99 KB

Number of files excluded: 1

Number of folders excluded: 0

Files skipped: 1

Next scheduled backup:

Backup completed at 13-2-2010 18:20:07 with 0 error(s), 1 warning(s)
I hope you know who to solve this problem, because the tool is great.


Adrian (Softland)
Posts: 1766
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
1. Do you use an administrator account?

2. Is the C: drive format as NTFS or FAT32?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

DeMeul
Posts: 13
Joined: Sat Feb 13, 2010 3:22 pm

Post by DeMeul »

Sorry for the delayed response.
The userid I use is marked as administrator.

The C: is formatted as NTFS.


Adrian (Softland)
Posts: 1766
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Do you receive this warning every time you run the backup?

Please make sure there is no antivirus/spyware application scanning that file during the backup execution.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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