IPC Server - Cannot connect pipe client

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dsims
Posts: 12
Joined: Mon Oct 07, 2013 12:41 pm

IPC Server - Cannot connect pipe client

Post by dsims »

Upgraded application to FBackup 6.5 build 373.
I now get error messages related to "connecting to the backup service"
A box comes up asking:
"Do you want to restart the IPC server?"
Answering "yes" results in same messages.
Answering "no" exits FBackup.

I tried to add an attachment of the screen print, but it would not allow me to attach a .jpg or .pdf?

Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server - Cannot connect pipe client

Post by Adrian (Softland) »

Hi,

Please make sure the antivirus/firewall does not block the bservice.exe process.
Put it in the exceptions list of the antivirus/firewall.

Also check the Backup4all service from Control Panel->Administrative Tools->Services, to make sure it is started and working properly.

dsims
Posts: 12
Joined: Mon Oct 07, 2013 12:41 pm

Re: IPC Server - Cannot connect pipe client

Post by dsims »

I had previously updated to the latest level (Build 373), and then had the IPC issue.
I downloaded the complete application (fbsetup-full.exe).
I ran it.
It stated that that version was already installed - "Did I want to remove it?"
I uninstalled and then re-installed.
This seems to have fixed the issue.

jfrb
Posts: 2
Joined: Thu Feb 08, 2018 6:33 pm

Re: IPC Server - Cannot connect pipe client

Post by jfrb »

Hi,
I want install the program in pc with Windows XP but i have this problem.
The Firewall is disabled.
Can help me?

Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server - Cannot connect pipe client

Post by Adrian (Softland) »

Hi,

Please make sure you have the latest version of FBackup 7.1.306

jfrb
Posts: 2
Joined: Thu Feb 08, 2018 6:33 pm

Re: IPC Server - Cannot connect pipe client

Post by jfrb »

Hi. Yes i have the latest version.

Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server - Cannot connect pipe client

Post by Adrian (Softland) »

Hi,

Can you please send us the service logs from "c:\ProgramData\Softland\FBackup 7\ServiceLogs\" to info[at]fbackup[dot]com ?

kgursu
Posts: 1
Joined: Sat Mar 03, 2018 11:20 am

Re: IPC Server - Cannot connect pipe client

Post by kgursu »

I have the same issue. Several updates applied, but still sometimes the service could not be started.
I stop the service, while I run games. So, the error occurs mostly after I run games, I think.

Could you please fix this issue?
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Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server - Cannot connect pipe client

Post by Adrian (Softland) »

Hi,

Is there any antivirus/firewall that could block the service?

greenknight32
Posts: 1
Joined: Mon May 14, 2018 8:26 pm

Re: IPC Server - Cannot connect pipe client (workaround)

Post by greenknight32 »

On Win 10,I get the same error every time I update FBackup, even if all security programs are disabled. I found a workaround, though - I simply boot into safe mode and then try to launch FBackup. Of course I get the same error, the IPC server doesn't start in safe mode - but when I boot back into normal mode, the problem is fixed. :o No idea why this works, typical goofy Windows behavior. :lol:

I hope this helps.

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